Applies ToForCancellation & Refund (After 2 hrs)
Agent Assisted Cancellation(1)Cancellation & Refund requested after 2 hours of bookingFlat $30
Applies ToForCancellation & Refund (Within 4-24 hrs)
Agent Assisted Cancellation(1)Cancellation & Refund requested within 4-24 hours of booking$60
Applies ToForCancellation (beyond 24 hrs)
Agent Assisted Cancellation w/Future Credit(1)Cancellation & Refunds (beyond 24 hrs)Air - EconomyAir - Business/First  
DomesticInternationalDomesticInternational  
$50$50$80$100  
Applies ToForCancellation & Refund (Within 4-24 hrs)
Agent Assisted Cancellation w/Future Credit(2)Cancellation & Refunds (beyond 24Air - EconomyAir - Business/First  
DomesticInternationalDomesticInternational  
$100$200$200$200  
Changes to Existing Tickets (exchange)  
Agent Assisted ChangesAir - EconomyAir - Business/First  
DomesticInternationalDomesticInternational  
Within 10 days of new travel date(1)$100$150$200$200  
Beyond 10 days of new travel date(2)$75$150$150$150  
Special Services  
Agent Assisted WaiversAir - EconomyAir - Business/First  
DomesticInternationalDomesticInternational  
$50$75$100$150  
Fees for Agent Assistance Seeking Refund or Future Airline Credit for Listed Reasons  
Death/BereavementDuplicate bookingMedicalName Change  
Name CorrectionNo ShowRouting ChangesUNMR  
Visa IssuesDenied Boarding      
Other Terms & Conditions  
All Airline Refunds/Future Credits are subject to each airline fare rules, policies and procedures Service fees on all changes, refunds, cancellations and future credits will be charged on a per passenger, per ticket basis.  
All our post-ticketing service fees are non-refundable and are subject to change without notice. Our fees are in addition to any airline and/or other supplier imposed fees and charges.  
Government imposed taxes and fees are subject to change. You will only be charged the final total amount displayed or quoted by our agent.  
Most of our airline tickets are non-refundable. Only available if our Travel Suppliers’ fare rules allow cancellation and refunds, and we have accepted your request for a refund, you are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing), and if we are able to secure waivers from suppliers to process this requested cancellation and refund.  
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